by John Hellerman | Jun 2, 2017 | Branding, Crisis, John Hellerman, News, Reputation
Kathy Griffin is a D-list celebrity for a reason — primarily because she isn’t very funny. But her press conference today to blame her self-inflicted wounds on Trump (her victim) and old white men was the funniest piece of performance art I’ve ever seen. You could say...
by John Hellerman | Apr 4, 2017 | Business Development, John Hellerman, Law, Reputation
John recently published this article in Marketing the Law Firm. “Getting Busy Lawyers to Market” highlights an exchange from early in his career with Bartlit Beck rainmaker, Fred Bartlit, that John has carried with him ever since. The article reads: Years ago, in the...
by John Hellerman | Apr 4, 2017 | Crisis, John Hellerman, Law, Reputation, Social Media
John comments on how susceptible law firms are to crises, and how to prepare for and respond to them, in Sarah Kellogg’s recent Washington Lawyer article, “Crisis Management: A Survival Guide for Law Firms.” The best vehicle to respond is the one that is going...
by John Hellerman | Jun 9, 2015 | Branding, Business Development, John Hellerman, Reputation
Every time you communicate, you’re making an impression on your audience—about your skill level, your professionalism, and when that audience consists of clients and prospects, your worthiness for more business. In today’s world, virtually all professionals conduct a...
by John Hellerman | Aug 5, 2014 | Amanda Ferrari, Crisis, John Hellerman, Laterals, Law, Litigation, Marin Seifert, Reputation
Having a rival pick off a group of partners is never a welcome occurrence, but how a law firm handles such an event can help mitigate further damage. Skillful communication about such departures – both internal and external – is crucial. Watching colleagues depart en...
by John Hellerman | Jul 22, 2014 | Crisis, John Hellerman, Litigation, Reputation, Social Media
Malaysia Airlines was criticized for its slow and fumbling response to the disappearance of flight MH370 four months ago. Now, with the shooting down of flight MH17 over Ukraine, the question is whether Malaysia Air went too far in the other direction by posting...