by Amanda Ferrari | Jul 17, 2023 | Crisis, John Hellerman, Litigation, Reputation
Hellerman Communications Founder and President, John Hellerman, recently co-authored an article for McKnights Senior Living with Michele High, CDP, ADC on “how to mitigate risk and damage in a crisis.” What follows are their 11 main takeaways,...
by John Hellerman | Aug 5, 2014 | Amanda Ferrari, Crisis, John Hellerman, Laterals, Law, Litigation, Marin Seifert, Reputation
Having a rival pick off a group of partners is never a welcome occurrence, but how a law firm handles such an event can help mitigate further damage. Skillful communication about such departures – both internal and external – is crucial. Watching colleagues depart en...
by John Hellerman | Jul 22, 2014 | Crisis, John Hellerman, Litigation, Reputation, Social Media
Malaysia Airlines was criticized for its slow and fumbling response to the disappearance of flight MH370 four months ago. Now, with the shooting down of flight MH17 over Ukraine, the question is whether Malaysia Air went too far in the other direction by posting...
by John Hellerman | May 20, 2014 | Amanda Ferrari, Crisis, John Hellerman, Laterals, Law, Litigation, Marin Seifert, Reputation
Law firms and law schools have been having some difficult conversations lately: breakup conversations. As the legal job market continues to shrink, law firms and law schools have been faced with tough decisions about separating with attorneys and professors,...
by John Hellerman | Apr 1, 2014 | Case Study, Crisis, John Hellerman, Law, Litigation, Reputation
Situation: A senior lawyer from a top tier firm is currently the subject of rumors circulating in the press, claiming that he, as well as some other well-known business personalities, are involved in child pornography. Up to this point, the media has been focusing on...
by John Hellerman | Nov 25, 2013 | Crisis, John Hellerman, Litigation, Reputation, Social Media
In a world where news travels across social media platforms 24/7, one poorly composed message can tarnish a company’s reputation. Social media platforms like Twitter have transformed the way news is shared. News of a crisis now spreads to wider audiences than ever...
