The Associated Press reached out to John Hellerman, and other public relations experts, for tips to suggest Mark Zuckerberg consider when preparing for his potential congressional testimony over Facebook’s recent privacy debacle.
 
John’s insight?
 
“It’s crucial to take responsibility and come across as straightforward…
 
“So his goal will be to acknowledge anger and try to move on. He has to accept that regulation is likely, so this is his chance to help shape and guide what that regulation might look like.”
 

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