by John Hellerman | Jun 14, 2017 | Branding, Business Development, Case Study, Crisis, John Hellerman, Law
We are flattered to have been recommended, out of the blue, by our brand new friend at Poyner Spruill LLP, Brandi Crouch Hobbs. The message she shared within the Legal Marketers Extraordinaire group on Facebook, and the comments that followed, made our day… month…...
by John Hellerman | Jun 2, 2017 | Branding, Crisis, John Hellerman, News, Reputation
Kathy Griffin is a D-list celebrity for a reason — primarily because she isn’t very funny. But her press conference today to blame her self-inflicted wounds on Trump (her victim) and old white men was the funniest piece of performance art I’ve ever seen. You could say...
by John Hellerman | Apr 4, 2017 | Crisis, John Hellerman, Law, Reputation, Social Media
John comments on how susceptible law firms are to crises, and how to prepare for and respond to them, in Sarah Kellogg’s recent Washington Lawyer article, “Crisis Management: A Survival Guide for Law Firms.” The best vehicle to respond is the one that is going...
by John Hellerman | Aug 5, 2014 | Amanda Ferrari, Crisis, John Hellerman, Laterals, Law, Litigation, Marin Seifert, Reputation
Having a rival pick off a group of partners is never a welcome occurrence, but how a law firm handles such an event can help mitigate further damage. Skillful communication about such departures – both internal and external – is crucial. Watching colleagues depart en...
by John Hellerman | Jul 22, 2014 | Crisis, John Hellerman, Litigation, Reputation, Social Media
Malaysia Airlines was criticized for its slow and fumbling response to the disappearance of flight MH370 four months ago. Now, with the shooting down of flight MH17 over Ukraine, the question is whether Malaysia Air went too far in the other direction by posting...
by John Hellerman | May 20, 2014 | Amanda Ferrari, Crisis, John Hellerman, Laterals, Law, Litigation, Marin Seifert, Reputation
Law firms and law schools have been having some difficult conversations lately: breakup conversations. As the legal job market continues to shrink, law firms and law schools have been faced with tough decisions about separating with attorneys and professors,...
